Returns & Refunds
Last updated: September 2026
Your satisfaction means everything to us. If something isn't right with your order, please get in touch and we'll work to make it right.
Returns
We accept returns within 14 days of delivery for items that are unused and in their original condition. Because our items are handmade, please inspect your order upon arrival and contact us immediately if there is an issue.
Non-Returnable Items
Custom or personalized orders are non-returnable unless they arrive damaged or defective. Sale items are also final sale.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We will send a replacement or issue a full refund at no cost to you.
How to Start a Return
To initiate a return, please contact us via our contact form or email us directly. Include your order number and reason for return and we will guide you through the process.